TikTok Comments vs DMs – Which Builds Deeper Trust?
Public comments foster visible dialogue that signals openness and social proof, building broad trust through community interaction. Direct messages enable private, nuanced exchanges that can address specific needs and deepen individual relationships. The choice depends on whether the goal is scalable credibility or personalized rapport, as each channel aligns with different audience expectations and levels of intimacy. A smart path blends public responsiveness with selective, thoughtful DM follow-ups to reinforce trust at both levels.