Privacy Policy

How we use your personal data

Our goal is to let you know how INSTABOOST.GE (hereinafter "Company" or "We") processes and uses your personal data.

The purpose of this policy is to provide you with information:

• How we interpret the principles that guide us when processing your personal data;
• We will discuss how the law ensures that your rights are protected.
• provide you with detailed information about what types of personal data the company collects about you when you become our customer;
• How this data is used for direct marketing purposes.
• How data is processed in accordance with the legislation of Georgia.

Personal data protection promise

We promise that:

• We will take care of the security and protection of your personal data;
• We will not use your data illegally;
• Upon your request, we will provide you with complete and detailed information regarding the processing of your personal data.

How the law and consumer rights protect you

Your rights are protected in accordance with the legislation of Georgia, on the basis of which you have the right to request information about how we use your personal data.

You have the right to receive the following types of information within the period established by law:

• which data is processed about you;
• purpose of data processing;
• Legal basis for data processing;
• How your data was collected;
• about the term of data storage, and if it is impossible to determine a specific term, about the criteria for determining the term;
• to whom your data has been transferred;
• About the decision made as a result of automated processing, including profiling, and the logic used to make such a decision, as well as its impact on data processing and the expected/probable result of the processing.
• Basis and purpose of providing data.
• Other information defined by law.

In accordance with the law, you have the right to:

• Request correction, update, addition, blocking, deletion or destruction of your personal data if it is incomplete, inaccurate, not up-to-date or if it was collected and processed against the law.
• Request the termination of the processing of your data for direct marketing purposes.
• Withdraw your consents to the processing of personal data.
• File claims related to personal data processing with the Personal Data Protection Agency;
• To request access to the information processed by us or to receive a copy within the period established by the law.
• Opt out of the use of your data (including profiling) in the decision-making process by automated means.

We operate in accordance with the laws of Georgia, which may prevent us from immediately deleting your personal data. Such obligations may arise from tax laws, consumer protection laws and other relevant laws.

We have the right to use personal data if we have your consent, a specific contractual and/or legal basis for this.

It is important that the company's processing of your personal data is not harmful to you.

The processing of personal data of a minor is allowed only in accordance with the legislation of Georgia and the best interests of the minor. If you need to make a request regarding personal data, contact us at the following e-mail address: info@instaboost.ge

Type of data collected and its use

We collect the following types of information about:

• Your name and surname;
• e-mail address;
• telephone number;
• personal number;
• address;
• gender;
• date of birth;
• audio monitoring recordings;
• Correspondence by means of electronic communication;
• non-electronic correspondence/documents;
• IP address;

Other additional voluntary or mandatory information about you, which is defined within the various services

What we use your personal data for and our purpose

• to communicate with you;
• To develop, propose and implement effective marketing activities of the Company or the Company's partner companies tailored to you;
• To participate in our and/or our partner companies' sweepstakes or other benefit activities.
• To meet your requirements, to identify products and services of interest to you and to provide this information to you, to develop new ways of cooperation and to develop our business;
• to study how users use our products and services and to evaluate the effectiveness of marketing or other activities;
• To receive advice or recommendations regarding our products/services and/or to conduct various researches in order to improve products/services;
• to develop/administer our platforms, brands, products and services and to produce statistics;
• to provide our products and services;
• to process and manage user payments;
• to ensure that users receive the benefits offered or obtained by users on our platforms;
• to detect, prevent and report financial crime;
• to manage our risks and those of our customers;
• to comply with laws and regulations relevant to us;
• To find ways to respond and resolve complaints/complaints;
• to exercise assigned rights and obligations;
• to protect website users and prevent fraudulent activities;
• to prevent money laundering, terrorism financing and other criminal activities;
• to adapt the website and its components according to the user's needs;
• To inform partner(s) about your needs and wishes;

Our legitimate interests in data processing

• updating data, identifying products and services of interest to you and providing relevant information to you;
• development of products and services;
• To inform partner(s) about your needs and wishes for the purpose of developing products and services;
• Defining customer focus groups for new product or service offerings;
• to effectively perform our legal duties and contractual obligations;
• ensuring compliance with regulations relevant to us;
• Developing and improving measures against financial crime, as well as fulfilling legal obligations in this regard
• Conducting research for the development of products and services.

Our legal basis for data processing

• your consent;
• fulfillment of contractual obligations;
• our legitimate interests;
• Our legal obligations;

Sources from which we obtain personal data

We may obtain personal information about you from the sources you provide to the Company and listed below. Your data is collected in the following cases:

• when you become our customer;
• When you register for our online services/platforms/application;
• when you use our products or services;
• When you make announcements/comments about our services/products/platforms on social media, including but not limited to the company's platform pages/application and other sources.
• during service provision;
• when you use our website/s/platform, mobile application and online consultation functionality (online chat);
• When you send us letters/documents/messages by post, e-mail by mail or through a social network;
• When you contact us for our products or services on the Platform/online chat or via telephone communication;
• at the time of order/service provision;
• When you use the Company/Company Platforms/Application or Company-related services;
• when you apply for employment;
• When you file a claim;
• We also collect your data from organizations such as public registers, payment service providers, financial institutions, public organizations.
• With your voluntary consent or legal basis, we also collect your data from partner companies in the following cases:
• about the data (including personal information) provided by you when registering on their platform;
• About operations carried out with your personal account/profile;
• about other activities you carry out on their platform;
• about written or oral communication between them and you regarding the Company's service/services;

Security of personal data

Fraud detection

Your personal data helps us determine whether your account/profile may be used for fraud or money laundering purposes. If we detect a risk of fraud, we reserve the right to temporarily suspend transactions/orders or refuse to provide the relevant services for your own safety.

Various issues of personal data protection

Minors under the age of 18 are prohibited from using the Company's platforms/websites/applications. We do not knowingly store or collect information from persons under the age of 18. Protecting the personal information of minors is very important to us. Accordingly, if we learn that a user is under the age of 18, we will take appropriate steps to delete that user's personal information from our database. By using our Platform/Websites, you hereby certify that you are at least 18 years of age.

Personal data retention period

We store your personal data for the entire period of your service. Also, for a period of 10 years after the end of the service for the following reasons:

• to answer questions and complaints;
• to ensure fair treatment of you;
• for the purposes of carrying out proceedings within the framework of the existing regulation regarding our activities;
• To fulfill obligations defined by law.

Your data may be stored for more than 10 years if we are unable to delete it due to relevant legal grounds.

Processing of data for direct marketing purposes

We also use your personal data for marketing purposes - we need to know them in order to introduce you to our and/or our partner organizations' service and/or product offer tailored to you.

Opt-out/opt-out of data for direct marketing purposes

You have the right to write to us at any time and ask us to stop sending you marketing messages. We will respect your wishes and will stop using your personal data for direct marketing purposes within the statutory period upon receipt of such notification. In particular:

• If you do not wish to receive marketing offers from the Company or the Company's partner organizations, please contact us by e-mail: info@instaboost.ge by written notice and mention INSTABOOST-OFF.

We have access to your personal data to the extent that you share with us or we collect through the means we have in the process of providing services to you.

We will study your data to understand what you need, what you are interested in, or what you may want. This is how we decide which product, service or offer may be right for you. We only use your personal data and send you marketing messages when we have a legitimate interest to do so.

How to ask for your consent

• You can withdraw your consent at any time, as long as it does not conflict with the requirements of the law.
• Contact us to give your consent if you make such a decision.
• The right of withdrawal is possible (or relevant) when the basis of the processing is your consent.
• If consent is withdrawn, we may not be able to provide you with the perfect service.
• If you are a user of different platforms/websites/applications of the company and you want to refuse or limit the processing of your personal data by us in a written message, indicate in the message detailed information on which platform/website/application of the company you refuse to process your personal data and in what way you want the information to be processed. restriction.

How to contact us

If you request to exercise your rights (data correction, update, addition, blocking, deletion, destruction, etc.), you can write to us by e-mail: info@instaboost.ge

By electronically checking/accepting the privacy policy, you confirm that the information you provide is accurate and truthful. The information is provided voluntarily and you have all the rights and permissions required by law.

Also, by electronically marking/acknowledging your consent to these terms and conditions, you agree that you authorize us to request and receive information about you from any source, at any time and in any amount, at our sole discretion and within the scope of applicable law, including Personal data, for the purposes of familiarization, verification, comparison, analysis, storage and fulfillment of legal and/or contractual obligation(s).